U

Visitor

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1 Message

Monday, January 2nd, 2023 5:02 AM

Closed

Yellowstone season 5 episode 8

Paid for season 5 on 11/16/22 and do not even have episode 8 showing up on my menu to play.

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Visitor

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2 Messages

2 years ago

Same problem here dude. I'm not very happy about it. I would expect, after paying for the whole season, I would be able to watch the whole season. If this is going to be an on going issue I'm just going to give up watching the show.

Visitor

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2 Messages

2 years ago

Tbh I haven't been happy with Xfinity since I got them. I'm most likely dropping them when I move in February. 

Problem Solver

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311 Messages

@NotHappyWithXfinity we apologize for the issue you've encountered with Yellowstone episodes, we would like a chance to provide assistance.

 

Can you please send our team a direct message [private message]:

   Click "Sign In" if necessary
   Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
   Click the "New message" (pencil and paper) icon
   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
   - An "Xfinity Support" graphic replaces the "To:" line.
   Type your message in the text area near the bottom of the window
   Press Enter to send it

 

 

I no longer work for Comcast.

Visitor

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1 Message

2 years ago

I am having the same problem. Purchased the entire season and now can’t watch episode 8 and am prompted for a Paramount subscription. Very frustrating. I shouldn’t have to call and be on hold while troubleshooting this since it is a service I paid for. Xfinity was laid for a service, they have been made aware there is an issue and now they should fix it. 

Visitor

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3 Messages

2 years ago

Is any of your problem has been fix?

Official Employee

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2.2K Messages

2 years ago

@user_cf0947 Thank you so much for your post for help with your Season 5, episode 8 of Yellowstone not being available after purchasing the full season. I would love to look more into this for you first could you could confirm that you are not able to locate the episode when you say purchases into your voice remote? 

 

If the episode is still not showing there for you, please 

send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.  

Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message

Visitor

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3 Messages

2 years ago

I called xfinity for the 5th times about this issue.  I have the option to buy the episode 8 for 2.99$HD (I don’t want to since I already payed the whole season 5) so they let me bought it and refunded me so I can able to watch it. To me this solves my problem. 

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