Visitor
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1 Message
Yellow arrow on screen
Just setup new flex box and there’s a yellow arrow on screen in the upper left corner? What needs to be done to get rid of it ? Thanks
Visitor
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1 Message
Just setup new flex box and there’s a yellow arrow on screen in the upper left corner? What needs to be done to get rid of it ? Thanks
user_f0c980
Visitor
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1 Message
4 months ago
I experienced the same issue with my Flex Box. All I did was unplug the power adapter for just under two minutes, plugged it back in, allowed the unit to reboot, and that was it. The yellow pointer in the upper lefthand corner disappeared. Hope this works for you. Good luck!
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CCChristian
Contributor
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127 Messages
4 months ago
Hello @user_2a89d8 thank you for reaching out to Xfinity on our Forums! We appreciate you creating a public post requesting assistance. Based on my research, most customers were able to resolve this yellow arrow on screen issue by performing a hard restart. Please unplug the device from power at the wall, wait a few seconds, then plug it back in. Let me know if this works for you!
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