Visitor
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1 Message
Xumo box
Tv was working fine at my new house. Now the screen is stuck on the settings page. Even when I press the home button.
[Edited: "Personal Information"]
Visitor
•
1 Message
Tv was working fine at my new house. Now the screen is stuck on the settings page. Even when I press the home button.
[Edited: "Personal Information"]
XfinitySeth
Official Employee
•
1.2K Messages
2 hours ago
Hello and good day user_qwyfgo 👋 I know how troubling it is to have a TV not working for me, especially after a long moving process, so I'm glad you dropped by for us to help! Aside from that, I want to congratulate you on your move and more than anything appreciate you taking us with you on the move!
Is the TV service still impacted at the home for you? If so, have you attempted to troubleshoot by power cycling the box to see if you're able to progress in the startup any further?
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