2 Messages
Xumo Box - Sling App issues
my sling app on the xumo box is now a black screen, but can hear the programme.
Have rebooted, Reset the applications, Cleared Cache, Changed HDMI cable. Only happening on this Xumo box.
2 Messages
my sling app on the xumo box is now a black screen, but can hear the programme.
Have rebooted, Reset the applications, Cleared Cache, Changed HDMI cable. Only happening on this Xumo box.
user_elkq7f
1 Message
10 days ago
I am having the same issue right now. Sling is no help, but this seems like this maybe a xumo issue.
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XfinityAldrik
Official Employee
•
1.9K Messages
8 days ago
Thank you for reaching out to us @user_ctk9cy! I appreciate you for sharing the troubleshooting steps you have already tried. It also helps to know it is only happening on 1 application on 1 of the Xumo boxes. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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user_rvskk8
1 Message
7 days ago
Same issue, need to clear local data then it works but I have to sign into all my aps again. A big PITA!
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