Thank you for reaching out here @user_xqe5i0. That link that @DreamSayerZ provided is a great tool to check on that error code issue. If you are still experiencing that issue feel free to reach back out here, and we will look further into that for you.
Thank you for trying that @user_xqe5i0. I will be happy to look into that issue from here. Could you send me a direct message with the full name and complete address for your service?
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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DreamSayerZ
Problem Solver
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809 Messages
1 day ago
@user_xqe5i0 Check this document for possible solutions; https://www.xfinity.com/support/articles/rdk-03117-x1-flex-error
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XfinityJohnG
Official Employee
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1.8K Messages
1 day ago
Thank you for reaching out here @user_xqe5i0. That link that @DreamSayerZ provided is a great tool to check on that error code issue. If you are still experiencing that issue feel free to reach back out here, and we will look further into that for you.
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