Hi @user_898d17. Thanks for bringing your Flex issues to our team's attention. I would be happy to help and look further into this concern. Please send us a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a chat. I'm looking forward to working with you on this.
XfinityJay
Official Employee
•
447 Messages
1 y ago
Hi @user_898d17. Thanks for bringing your Flex issues to our team's attention. I would be happy to help and look further into this concern. Please send us a private message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a chat. I'm looking forward to working with you on this.
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