1 Message

Fri, Aug 5, 2022 6:36 PM

Xfinity Flex isn't available

I want to get the Xfinity Flex but getting an error online that says that the Xfinity flex isn't available to me right now. Any way to fix this?

Official Employee


136 Messages

11 d ago

Oh no! I apologize for the errors received access your Xfinity Flex services. Let's review the account and services together @user_4b7ac5.

Could you please send our team a direct message with your full name and full address?

Our team can most definitely take a further look at this issue.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 - An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

See https://comca.st/3KQF8q9r for an example.

forum icon

New to the Community?

Start Here