Visitor
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1 Message
Xfinity Flex isn't available
I want to get the Xfinity Flex but getting an error online that says that the Xfinity flex isn't available to me right now. Any way to fix this?
Visitor
•
1 Message
I want to get the Xfinity Flex but getting an error online that says that the Xfinity flex isn't available to me right now. Any way to fix this?
CCLamont
Problem Solver
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519 Messages
3 years ago
Oh no! I apologize for the errors received access your Xfinity Flex services. Let's review the account and services together @user_4b7ac5.
Could you please send our team a direct message with your full name and full address?
Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9r for an example.
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