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user_f226e7
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Wednesday, August 31st, 2022 12:06 PM

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Xfinity flex error code EnT22011

Hi.  I restarted the Flex by unplugging and then plugging back in and still received the error code.  Please advise

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3 years ago

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CCRose1

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242 Messages

3 years ago

Hello, @user_f226e7. We are aware of an issue that is similar to what you are describing, but that issue has since been resolved. Are you still having issues with your equipment? If so, have you tried to unplug your Flexbox power and cable connection and reconnect them after 30 seconds? If that did not work, we will be more than happy to assist you here with troubleshooting your Flexbox remotely. 

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user_5a7f0f

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4 Messages

@XfinityRose​ I disconnect for 10 minutes. Restart the device. Still have same issues

3 years ago

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CCTambrey

Gold Problem Solver

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3.4K Messages

Hello @user_5a7f0f, If you are still having troubles with your flex box and need support, please create a new topic of your own here on this board detailing your issue so that the community and our support representatives can assist. 

I no longer work for Comcast.

3 years ago

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