Visitor
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1 Message
Xfinity flex doesnt produce sound through sound bar
I can’t hear any sound from my sound bar when using xfinity flex and when I pair it with bluetooth the sound seems to lag a few seconds behind. Is there a way to fix this?
Visitor
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1 Message
I can’t hear any sound from my sound bar when using xfinity flex and when I pair it with bluetooth the sound seems to lag a few seconds behind. Is there a way to fix this?
XfinityDena
Official Employee
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2.7K Messages
3 years ago
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. I can tell you have not had the best experience and I assure you I am here to do everything I can to turn this around. We appreciate your signing up to be a part of the Comcast family, and I want to be sure we can get everything figured out for you with your service. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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kekaAZ
Contributor
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66 Messages
3 years ago
I had trouble with my home theater sound, even with a new receiver, until I switched from Dolby to Stereo in the advanced sound options in the Settings menu. You may not have that same issue, but it's worth checking. The minute the tech switched to Stereo, all the speakers went on, including the subwoofer.
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