vafricati's profile

Frequent Visitor


6 Messages

Thursday, March 2nd, 2023 2:31 PM


Xfinity Flex 4K streaming TV box

Getting ready for installation . Can I connect the Ethernet cable from the Gateway directly to the Flex 4K streaming TV box ( now connected to the TV ) OR do I need to get another one? Thank you

Official Employee


2.2K Messages

1 year ago

Hello and thank you for reaching out here on our Xfinity Forums! You shouldn't need to connect the Ethernet cable to that Flex box at all as they are meant to work with a wireless connection. Were you able to get the box activated with no issues?

forum icon

New to the Community?

Start Here