1 Message
Unable to pair Xumo remote, remote doesn’t work
Remote not working, despite Xumo box being set up and white light shining. Please help!
1 Message
Remote not working, despite Xumo box being set up and white light shining. Please help!
user_oj2tfo
1 Message
14 days ago
I am having the same issue and have been for two weeks and NOTHING has fixed it!
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XfinityChelseaB
Official Employee
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995 Messages
13 days ago
Hello @user_o8qhog, Thanks so much for taking a moment out of your day to leave a post on our community forum. Please check out Xumo Stream Box activation process overview to make sure that everything was activated properly.
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FlowingBits
8 Messages
9 days ago
When you say "remote not working," how far do you get with it? Did pairing the remote work? I found the instructions to unpair/pair the remote are not the clearest, and it took me a couple of tries to get it done. Can't remember details now, but the key sequence and hearing the beep were critical.
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