TerminatorLuke's profile

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Sun, Dec 20, 2020 2:00 PM

Unable to manage my services because of Flex: "Since Flex is in your plan, the Xfinity Assistant"

I am unable to manage my account (even look at what is offered in my area) since I added Flex.  I receive this error: Since Flex is in your plan, the Xfinity Assistant can help complete your order online.

 

I see in the forum that a fix is being worked on, but that was back in September.  I also see that this has been fixed for others manually.  Can you please help me?

 

Thanks,

Luke

This conversation has been merged. Please refer the main conversation:

Can't manage my plan because I have flex - PLEASE HELP (Updated)

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