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user_u2j1qo
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Wednesday, June 4th, 2025 3:20 PM

Tv box stuck

Hello. Our tv box has been stuck all morning on the welcome screen. We have tried all the troubleshooting and nothing has worked. Would just like to get in contact with an agent to help us and see what our next steps are. 

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Updated 

3 hours ago

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XfinityBenjaminM

Official Employee

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2.1K Messages

3 hours ago

 

user_u2j1qo Hello! Thank you for reaching out to us here on our Community Forum. Are you still having issues with the TV Box? If you are, please let us know.

 

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