Jodich46's profile

New Poster

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2 Messages

Mon, Mar 23, 2020 7:00 AM

Tv box for xfinity flex

What tv box is used for xfinity flex and what does it look like.? I dont know if I have it already?

Responses

Accepted Solution

ComcastChad

Official Employee

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1.2K Messages

1 y ago

Your an X1 customer, you do not have a Flex box.  You will need to return your current boxes and get an Xi6 device if you want flex -Flex does not include your local broadcast channels.  

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CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

New Poster

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2 Messages

1 y ago

will this cost me extra per month for this?

ComcastChad

Official Employee

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1.2K Messages

1 y ago

Flex is free if you have xfinity internet. X1 is not extra, if you pay for video service you get an X1 device.

On X1, if you Say my account into the voice remote you’ll be able to see what your paying for from the “current bill” screen.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Solution.tick

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