Support
Offers
Sign in
Visitor
•
1 Message
10/20/2026 12:13 AM
I can’t connect to the dump stream box
Like
Comment
Follow
Responses
Official Employee
2.9K Messages
11 hours ago
Sorry to hear about the trouble with your streaming box, @user_0x00lq. We're happy to help. Have you checked the cabling to make sure everything is secure and finger tight? Have you unplugged the box from the power for 30 seconds and restarted?
Here's a helpful article: https://www.xfinity.com/support/articles/common-xumo-error-codes.
(edited)
XfinityLinda
Official Employee
•
2.9K Messages
11 hours ago
Sorry to hear about the trouble with your streaming box, @user_0x00lq. We're happy to help. Have you checked the cabling to make sure everything is secure and finger tight? Have you unplugged the box from the power for 30 seconds and restarted?
Here's a helpful article: https://www.xfinity.com/support/articles/common-xumo-error-codes.
(edited)
0
0