J

Visitor

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1 Message

Wed, Mar 16, 2022 4:35 PM

Transferring service

When I transferred my service online it says I received a streaming cable box which is something I did not receive. Will that be mailed to me or can I pick up at the store and will that be an additional cost?

Official Employee

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601 Messages

5 m ago

Hi there, @Jamia1213, thank you for taking the time to reach out to us through our Xfinity Forums! I am happy to hear you will be taking us with you on our recent move! Did you just sign up for our Flex services with the transfer or did you sign up for Flex services at your original service location?

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