Saturday, September 16th, 2023 2:28 AM


Please terminate service! I’ve moved out on Monday, September 11th! 



247 Messages

6 days ago

You should read this article regarding canceling your service.


Official Employee


748 Messages

5 days ago

Hello, @user_1329e8. Thanks for posting on our community forums. We can help with the cancelation. Could you please send our team a Direct Message with your name and service address? 


To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

forum icon

New to the Community?

Start Here