Saturday, September 16th, 2023 2:28 AM



Please terminate service! I’ve moved out on Monday, September 11th! 

Problem Solver


466 Messages

10 months ago

You should read this article regarding canceling your service.


Official Employee


1.5K Messages

10 months ago

Hello, @user_1329e8. Thanks for posting on our community forums. We can help with the cancelation. Could you please send our team a Direct Message with your name and service address? 


To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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