New Poster
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6 Messages
Some scheduled recordings do not show up
go through scheduled recording steps and it says series updated but then does not show up with red dots in guide like other scheduled recordings.
does not appear to be just a UX (red dot missing) issue, as shows aren’t recorded.
been going on for a while now. tried restarting the box and sync-info and still has issue.
XfinityEricB
Official Employee
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1.7K Messages
1 year ago
Hello @yamoinca, and thanks for reaching out with your recording concern. I would be happy to see why the series isn't recording for you. To confirm, do you have any other records set to start at the same time as the one you are setting up that will not begin, and how many if so please?
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user_521079
Visitor
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2 Messages
10 months ago
So..... No response in a month? I have the exact same issue i.e. some recorded series do NOT show in the guide with the red dots so I have to manually check th the series IS being recorded. This is a fairly new problem...last half year
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