Thu, Jul 7, 2022 11:54 PM
The guide on the Sling tv app no longer works and locks up the app when I attempt to access it.
3 m ago
The issue is with the Sling app, when viewed via the Xfinity Flex box. It works correctly on a different TV, without the Flex box. I have refreshed/rebooted/unplugged the box, ensured the system is updated and restarted my wifi multiple times, to no avail.
@user_60bbfd Thank you for letting me know! I would love to take a closer look at this and run through some troubleshooting steps with you.
Please send a private message with your first and last name, as well as complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.
Thanks for your reply. Actually, as of yesterday, the issue had been resolved. Although, by no action I took; possibly a system update.
Thanks again for assisting me with this matter.
Thanks for following up with us @user_60bbfd and letting us know that the issue has been resolved! Please let us know if there is anything additional, we can do to help.
Thank you for being a longtime Xfinity customer and for choosing us as the service provider for your home. I hope you have a wonderful day, and thanks again for allowing us to help with your account concerns.
Hello, @user_60bbfd, and thank you for taking some time from your day to create this post for our Xfinity Community Forum!
Is the issue you are experiencing with the Sling TV app or Xfinity Flex? What troubleshooting has been attempted to try and resolve this so far?