I had the same issue. Went through all the steps with support. This is what fixed the issue for me.
Settings
Privacy
Clear Cookies and Local Storage Data
I still have an open ticket. I figured this much out in my own.
Once I did that, I opened up Sling. I signed into Sling once again. It worked. The down side is that you need to sign into all your apps. The plus side is you do not have to trek to Comcast, get a new box, and still have to sign in again.
Accepted Solution
user_1126f9
Visitor
•
1 Message
4 years ago
I had the same issue. Went through all the steps with support. This is what fixed the issue for me.
Settings
Privacy
Clear Cookies and Local Storage Data
I still have an open ticket. I figured this much out in my own.
Once I did that, I opened up Sling. I signed into Sling once again. It worked. The down side is that you need to sign into all your apps. The plus side is you do not have to trek to Comcast, get a new box, and still have to sign in again.
(edited)
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user_df7e7d
Visitor
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3 Messages
4 years ago
Clarification: it's working on my other tv box
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user_e18b82
Visitor
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1 Message
4 years ago
Mine has been out for 2 dayd now. Chat Assistance not helpful! Frustrating for a streaming service I'm paying for!
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user_df7e7d
Visitor
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3 Messages
4 years ago
Awesome! It worked. Thanks so much!
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user_80dbb8
Visitor
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1 Message
4 years ago
Thanks for your information, worked for me also. I tried Sling help and Xfinity help and both where no help whatsoever.
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