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Visitor

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3 Messages

Thu, Jul 29, 2021 7:49 PM

Sling tv app

Why isn't my sling tv working on one of my flex boxes

Responses

Accepted Solution

Visitor

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1 Message

2 m ago

I had the same issue. Went through all the steps with support. This is what fixed the issue for me.

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I still have an open ticket. I figured this much out in my own. 

Once I did that, I opened up Sling. I signed into Sling once again. It worked. The down side is that you need to sign into all your apps. The plus side is you do not have to trek to Comcast, get a new box, and still have to sign in again.

(edited)

Visitor

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1 Message

@user_1126f9

This worked for me too.  Thanks for posting! 

Visitor

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3 Messages

2 m ago

Clarification: it's working on my other tv box

Visitor

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1 Message

2 m ago

Mine has been out for 2 dayd now. Chat Assistance not helpful! Frustrating for a streaming service I'm paying for!

Official Employee

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216 Messages

Hello, @user_e18b82. Thank you for the comment. By chance, have you tried the steps in the accepted solution to try and resolve the issue with Sling?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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3 Messages

2 m ago

Awesome! It worked.  Thanks so much!

Visitor

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1 Message

2 m ago

Thanks for your information, worked for me also. I tried Sling help and Xfinity help and both where no help whatsoever. 

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