U

Visitor

 • 

1 Message

Sat, Jul 9, 2022 6:19 PM

Showtime subscriptions

showtime shows up on my monthly bill but im not even subscribed to it

Accepted Solution

Official Employee

 • 

659 Messages

3 m ago

Hi there, thank you for taking the time to reach out to us through our Xfinity Forums. I understand how concerning it would be to see an unexpected charge on your account. Please rest assure you have reached the right team for assistance. To get started, send us a direct message with your full name and service address.

Here's the detailed steps to direct message us: 

 • Click "Sign In" if necessary

 • Click the "Direct Messaging" icon (upper right corner of this page)

 • Click the "New message" (pencil and paper) icon

 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

 • Type your message in the text area near the bottom of the window

 • Press Enter to send your message

forum icon

New to the Community?

Start Here