A

Visitor

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2 Messages

Tuesday, May 24th, 2022 1:42 PM

Closed

Request to unsubscribe to AMC+

Unsubscribe me please, the options provided do not work. I am on phone with support now and their not sure but she is very patient in trying to figure this out with me. Thankyou

Visitor

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2 Messages

1 year ago

Update I have canceled my AMC plus subscription don't really ask me how because when I called the first time and spoke with support she couldn't figure it out and I couldn't figure anything out on my end but then I got a call about the Xfinity mobile (not relevant or is it?) and let them know my dilemma and they sent me over a link I pressed on it I reviewed it it would be canceled and sent it off and it was canceled so again don't ask me how

(edited)

Official Employee

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935 Messages

Hello @Amelia22, we appreciate you reaching out to our team regarding removing AMC Plus, we are happy to hear you were able to get help and instructions on how to get that done. Would you like for us to go into the account to confirm this has been removed?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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