Hello user_28a6bf! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer and valued Rewards Member with us. Your loyalty means everything, and we're so happy to hear you're taking advantage of our Peacock Premium promotional offer. My team is here to support you! First, you must redeem the offer through your Xfinity Rewards. Please follow the steps below:
You can redeem a reward to receive Peacock Premium at no additional cost.
Sign in to xfinity.com/rewards to take advantage of this offer. You’ll then receive an email with instructions on how to activate your offer. It may take a couple of hours to receive the email.
Please note the following;
You must use your primary Xfinity ID and password to log in to Xfinity Rewards and redeem your Peacock Premium offer.
If you’re unable to sign in to your online account and need to reset your Xfinity password, follow these instructions.
Once you redeem your offer through Xfinity Rewards, navigate to the Peacock app and sign in using your Peacock login credentials.
Also, please note, if you already have a paid Peacock subscription, you may need to cancel your existing subscription and wait for the billing cycle to end before activating Peacock using one of the offers above. For instructions on canceling your existing subscription, see peacocktv.com/help/article/cancellation.
I am struggling to redeem this reward. I have logged into xfinity rewards. I am platinum level. On my rewards page, Peacock does not appear. Please advise. Thank you.
XfinityAmira
Official Employee
•
4K Messages
4 days ago
Hello user_28a6bf! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer and valued Rewards Member with us. Your loyalty means everything, and we're so happy to hear you're taking advantage of our Peacock Premium promotional offer. My team is here to support you! First, you must redeem the offer through your Xfinity Rewards. Please follow the steps below:
You can redeem a reward to receive Peacock Premium at no additional cost.
Sign in to xfinity.com/rewards to take advantage of this offer.
You’ll then receive an email with instructions on how to activate your offer.
It may take a couple of hours to receive the email.
Please note the following;
Also, please note, if you already have a paid Peacock subscription, you may need to cancel your existing subscription and wait for the billing cycle to end before activating Peacock using one of the offers above. For instructions on canceling your existing subscription, see peacocktv.com/help/article/cancellation.
You can follow this link https://www.xfinity.com/support/articles/peacock-premium-offers, which includes all this information as well as step by step instructions on how to redeem and activate the free Peacock subscription.
Please let us know if you run into any issues, we're here to help!
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