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Tue, Oct 27, 2020 1:00 PM
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Responses
Official Employee
1.2K Messages
2 y ago
Try rebooting your box. 4.2 FW is required for Peacock to work on Flex
Gold Problem Solver
23.7K Messages
@ComcastChad wrote: Try rebooting your box. 4.2 FW is required for Peacock to work on Flex
How would a customer determine the firmware version? If it isn't correct, how might the customer fix the problem?
223 Messages
you can check in the about screen from settings or voice command "about" . rebooting the device should pick up the latest FW if connected to the internet
2 Messages
XfinityChad
Official Employee
•
1.2K Messages
2 y ago
Try rebooting your box. 4.2 FW is required for Peacock to work on Flex
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BruceW
Gold Problem Solver
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23.7K Messages
2 y ago
How would a customer determine the firmware version? If it isn't correct, how might the customer fix the problem?
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XfinityChad2
Official Employee
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223 Messages
2 y ago
you can check in the about screen from settings or voice command "about" . rebooting the device should pick up the latest FW if connected to the internet
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Kadowa
New Poster
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2 Messages
2 y ago
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