Peacock No Longer Premium

I recently moved addresses and since then have been encountering multiple issues relating to my internet and subscription with Xfinity that were not occurring at my previous address. One of which is that my Peacock Premium, included in my 1 gig internet subscription alongside Disney Plus, is no longer active, and my account has reverted to a standard profile. The only change to my account has been the address, nothing else such as the billing has changed. At the same time, Disney Plus has not had any issues even though they are a part of the same bundle deal.

Xfinity lists my peacock subscription as "awaiting activation" but when I try to go through the steps of reactivating my subscription, I am told that the Premium subscription is active on a different account and am left without any way to fix or change this.