Visitor
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7 Messages
Peacock app sound delay
The site bombed during my first and now second post selecting tags at the bottom and [Edited: "Language"] it’s annoying to have to attempt to write this twice.
every time I try to watch shows on peacock the sound falls out of sync with the video. We have to stop the shoe and restart it and it resyncs. But it happens again at each commercial. It is beyond annoying and makes it really tough to watch peacock, especially when it doesn’t happen on any other streaming app. I have searched and seen other users experiencing the same issue with no known resolution. I don’t understand how this is possible. And yes, I have tried unplugging to restart, turning it off and on again, and updating the app and tv.
XfinityNicolas
Official Employee
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1.1K Messages
6 months ago
Hey user_c00aea, thanks for reaching out to Xfinity Support on our forums. Are you noticing it on just the TV box or do you notice it on other devices too?
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user_jryfax
1 Message
5 months ago
I am having the same issue on the Xfinity Flex, but is fine when I use my Roku on another TV or on the computer.
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user_li0def
1 Message
3 months ago
2.1 audio works fine, it's the 5.1 audio that has issues.. it's out of sync.. center channel not 🚫 working.. this issue seems to have problems on multiple devices and sound bars, receivers.. streaming devices, Comcast DVRs.. especially watching OPL ( on patrol live ).. motor sports, golf, football 🏈, WWE , so forth.. i have great hearing.. Paramount+ had the same issues but was fixed..
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sheryltoo66
Contributor
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48 Messages
3 months ago
I just got a new 4k box and I'm having the same issues with the audio being out of sync.
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Notgettingmymai
Contributor
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32 Messages
18 days ago
I have had this issue with Peacock for a year or more. A new box did not solve the issue
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gk1227
Contributor
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50 Messages
14 days ago
Same issue. Only through the 4k box. The Peacock app through other devices doesn't seem to have the same problem.
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