U

Visitor

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1 Message

Sunday, June 25th, 2023 4:03 PM

Closed

Paramount plus banner glitch

It happens on both Flex boxes. Once the end of the show nears there's a banner that says press exit to return to main menu.  It flashes banner continuously and won't stop until you reboot box.  It only does this with paramount.

Official Employee

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921 Messages

8 months ago

@user_2cc5ac Thanks for visiting our Xfinity Community Forums for help with your app on Flex. You can try clearing stored data from the box. Please note this will sign you out of your apps and will need to sign back in. 

 

You can view detailed steps here 

 

Please let me know if this helps or you are still having issues. 

 

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