No Live TV Option?
Finally (regrettably) plugged in our flex TV box today. Got it up and going, everything set up just fine. Went to order our cable TV channels. We chose the base package and then the entertainment and sports add-ons. Paid for it and it was good to go. Even shows up on my account as being part of our package and being part of our plan now. However, there is no option whatsoever to watch live TV with my flex box. I can’t access a single one of those channels that I bought. The only thing I can do is use one of the apps and watch content through an app. Of course I’ve already paid for it with flex so I don’t want to pay for it with the app again. Can I not just watch my channels somewhere? And if so how do I find them? It shows categories such as kids, sports, etc. However, when I click on those, it’s just nothing. Not any specific channels, just content I’m not familiar with. Customer service is completely useless. There’s no technical support because all they want to do is restart my internet.