New Flex won't turn on
I just switched to xfinity wifi and got a flex streaming device with it. My xfinity wifi is set up in another room. I have plugged the flex in to different outlets, and used different hdmi cords and ports on my tv. But still the flex wont turn on, my TV screen doesn't show any indication that the flex hooked up to the hdmi is on. The flex has a white light though. The HDMI ports and cords I have used work with other devices. I keep pointing the voice remote at the front side of the flex and pressing power but I get a red flash on the remote and no response from the flex. Can anyone tell me if theres something I can do to fix it, or if maybe the box was damaged in transit? I cannot move the router or the flex.