New Poster
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3 Messages
Netflix won't load on flex
I can't get Netflix to load on my new flex. It begins to load, then has a spinning circle for about 30 seconds and then an error message saying it could not reach the DNS server and will try again in 30 seconds. All the other streaming services work fine and the signal strength on my wifi is excellent.
Rustyben
Expert
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24.6K Messages
3 years ago
are you using comcast's dns servers or some other?
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Gild62020
New Poster
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1 Message
3 years ago
I am having the same issue. Netflix used to work but now when I try to open it, it gives an error saying that it could not connect (error code: NW-2-4) but all of the other apps stream and connect to the internet fine. Problem persists after resetting Netflix app, after setting flex, and after restarting modem and router.
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Robway
New Poster
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3 Messages
3 years ago
I have the same issue and yes I am using Comcast DNS servers.
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Gnolly
New Poster
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1 Message
3 years ago
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ZuluNinja
New Poster
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2 Messages
3 years ago
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LacyMaye
New Poster
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1 Message
3 years ago
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BobMB122
New Poster
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1 Message
3 years ago
Wow, no wonder Comcast is giving these boxes away. They are useless. No integration with Comcast TV and Netflix won't even launch. What a waste of time.
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ahwillhoft
New Poster
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1 Message
3 years ago
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Nooberd
Visitor
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2 Messages
2 years ago
Looks to me like Xfinity provides garbage products. Same thing happening to me. As far as I'm concerned, this is an omen to never get another Xfinity service (phone, TV, etc). I'll certainly be looking for an alternative to my internet after seeing so many people have this problem. Just sad.
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