Hello, @user_467503! Thank you for posting about the error you're receiving on your Flex device. Your post will be able to help others in the community! I'm sorry to hear that your Flex box is giving you trouble. You're in the right place for help, though!
Error: ENT-22013 is a Flex software issue that comes with the error message: "That didn't go as planned…Sorry about that! A refresh might fix it. Try Again or Go Back".
XfinityElizabethA
Official Employee
•
272 Messages
2 m ago
Hello, @user_467503! Thank you for posting about the error you're receiving on your Flex device. Your post will be able to help others in the community! I'm sorry to hear that your Flex box is giving you trouble. You're in the right place for help, though!
Error: ENT-22013 is a Flex software issue that comes with the error message: "That didn't go as planned…Sorry about that! A refresh might fix it. Try Again or Go Back".
Have you tried refreshing your Flex box already?
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