U

Visitor

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1 Message

Thursday, December 1st, 2022 10:21 AM

Closed

Need help cancelling AMC+

Hi Team, 

I need help cancelling the AMC+ subscription to my account. I clearly recall not having subscribed to this service but suddenly I am seeing an additional amount being billed to my account. Can you please help remove this asap.

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Official Employee

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1.8K Messages

2 years ago

Greetings, @user_46fcb9! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with an add-on you didn't want, but you have definitely come to the right place for assistance.
If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live session.
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