@user_e2bbcc Hello and thank you for reaching out, and oh gosh I am so sorry to hear that your Xfinity Flex and modem are not working properly, that can definitely be really frustrating! We would be more than happy to help in any way we can! Have you tried any troubleshooting steps thus far? Also, what lights, if any, are showing on your modem at the moment?
CCChristopher
Problem Solver
•
577 Messages
3 years ago
@user_e2bbcc Hello and thank you for reaching out, and oh gosh I am so sorry to hear that your Xfinity Flex and modem are not working properly, that can definitely be really frustrating! We would be more than happy to help in any way we can! Have you tried any troubleshooting steps thus far? Also, what lights, if any, are showing on your modem at the moment?
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