U

Visitor

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2 Messages

Wed, Mar 9, 2022 10:33 PM

My xfinity flex is not working

My xfinity flex is not turning on

Official Employee

 • 

297 Messages

5 m ago

@user_e2bbcc Hello and thank you for reaching out, and oh gosh I am so sorry to hear that your Xfinity Flex and modem are not working properly, that can definitely be really frustrating! We would be more than happy to help in any way we can! Have you tried any troubleshooting steps thus far? Also, what lights, if any, are showing on your modem at the moment?

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