My data has quadrupled
My data has quadrupled on August and I have no changes in # of devices ( Flex Box, laptop, cellphone, NO Gaming) Xfinity has been telling me they escalated my issue to Security Level 3 for the past 12 Days. NO ONE has contacted me!! Security Level 2 mentioned high data usage at 4am. Rh Flex Box settings says updates are done at 4am-8am. Well there you go, the FLEX BOX uses a lot of data constantly and it doesn’t tuen off!!! I will have to start unplugging it every day.
Xfinity Security Team Level 2 is super rude. They get upset because I call every day, and every single time I am told Level 3 will call me in 24 hours, but it’s 13 days later and I still haven’t gotten a call! It’s September 1 and my data usage for 1 day is close to 80 GB And all I’ve done so far is outlook cell phone and streamed one movie!
Time to shop around as Xfinity Tech team is the worst!