Visitor
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1 Message
Movie trouble help needed now
We are trying to watch the new puss in boots movie but after buying it and trying to watch an error pops up everytime it is error ent-22017 everytime we need help
Visitor
•
1 Message
We are trying to watch the new puss in boots movie but after buying it and trying to watch an error pops up everytime it is error ent-22017 everytime we need help
XfinityLinda
Official Employee
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573 Messages
2 months ago
Thanks for connecting with us here in our community with your movie purchase error, @user_32831a. We are happy to assist. Can you please send us a Direct Message, so we pull up the account and check on the movie for you. We look forward to your DM.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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