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Wednesday, May 22nd, 2024 8:28 PM

Missing purchases

Went from Flex to Xumo box and purchases are missing!

Official Employee

 • 

1.2K Messages

22 days ago

 

user_z2pztc- Our team can help! Let's work together to get this resolved. Can you please send a direct chat message with your full name and complete service address to “Xfinity Support”? To do so, click on the chat icon located at the top right of this forum's page.
 
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message

 

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