Tuesday, January 30th, 2024 10:49 PM

logging in to peacock premium

Will not let me watch series unless i sign up. should be free as i am diamond member

Official Employee


982 Messages

22 days ago

@user_wv6g9i Thank you so much for your post on your Peacock subscription. If you check out this page here: https://www.xfinity.com/support/articles/peacock-subscription-faqs There is a section for this issue that may help. I qualify for an offer. How do I activate my Peacock Premium subscription?
If you receive Peacock Premium through NOW TV, Gigabit speed internet, or have redeemed an offer through Xfinity Rewards, you can activate your Peacock subscription by following these steps: 

  1. Visit xfinity.com/activate-peacock.
    • Note: You’ll need to be logged in to your Xfinity account.
  2. Click Activate Peacock Premium.
    Screenshot of the Xfinity Peacock Premium activation page. The Activate button is centered in the right side of the image.

  3. You’ll be re-directed to Peacock Premium’s activation page. To proceed, click Yes, continue.
    Screenshot of the message saying you're leaving Xfinity to go to Peacock Premium’s activation page. Yes, continue is a black button in the lower-left corner of the window.

  4. Enter your Peacock email and password. Then, click Continue.
    Screenshot of Peacock page with field for email address. The Continue button is yellow and beneath this field.

  5. Once activated, navigate to the Peacock app on your preferred internet-supported device and log in with your Peacock email and password.


There is also a section for I’m enrolled in Xfinity Rewards as a Diamond or Platinum member. How do I get access to Peacock Premium?

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