Hello @user_puojlz ! Thank you for reaching out today! I am just the person to help you in resolving any questions or concerns with your account. As a single mom I understand that sometimes we all need a bit of extra time to make a payment to a bill. Have you followed the link: https://www.xfinity.com/support/articles/set-up-payment-arrangement to set up an arrangement if the account is eligible?
XfinityDena
Official Employee
•
3.2K Messages
9 days ago
Hello @user_puojlz ! Thank you for reaching out today! I am just the person to help you in resolving any questions or concerns with your account. As a single mom I understand that sometimes we all need a bit of extra time to make a payment to a bill. Have you followed the link: https://www.xfinity.com/support/articles/set-up-payment-arrangement to set up an arrangement if the account is eligible?
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