@Brashelle Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm more than happy to see how we can assist you with the concern regarding someone else accessing your email address. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message: Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
Brashelle
New Poster
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4 Messages
10 days ago
this person above, "Brashelle" is using MY EMAIL ADDRESS....SHE/HE IS NOT REAL
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XfinityBillie
Official Employee
•
3.3K Messages
8 days ago
@Brashelle Thank you for taking the time to reach out to us here on our Xfinity Forums. I'm more than happy to see how we can assist you with the concern regarding someone else accessing your email address. Please send us a DM to Xfinity Support with your full name and address to get started.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0