1 Message

Wednesday, May 3rd, 2023 4:01 PM


Leaving Flex Box on during the day

I'm trying to leave my box on to for my dogs while I'm at work but it keeps going back to the home screen after a few hours defeating the purpose. Is there a way to make this stop?

Problem Solver


519 Messages

1 year ago

@meglea It is nice to meet you, and sorry for the troubles you've experienced with your flex box. I am here and would love to help. It appears the concern is in regard to the screensaver time settings. The good news is we provide all customers the ability to customize at anytime. Please click https://www.xfinity.com/support/articles/x1-screen-saver to learn more. Let me know if this works for you. I will be right here on standby if you need additional assistance. 

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