Monday, September 25th, 2023 4:23 AM


issue with getting xfinity flex

I want to get the Xfinity Flex but getting an error online that says that the Xfinity flex isn't available to me right now. Any way to fix this?

Official Employee


1.1K Messages

9 months ago

Hello and welcome to Comcast. Thank you so much for reaching out to us today about your concer in wanting to order the FLEX box. @g_manzur, you are in the right place and we are happy to assist you today. 

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

Let me know if you have any questions.

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