Visitor
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1 Message
I'm getting error XRE-00251
I go through the setup process but at the last minute I get this error message. XRE-00251. It says a few details of missing from your account a text message will follow, but I get no answer modem is paired text confirmation is done.
Responses
XfinityJodie
Official Employee
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337 Messages
9 d ago
@user_79bfb8 Hmm, that likely means something is missing from the account. That can mean personal information, equipment, etc. Let's take a closer look.
Please select the chat icon in the top right-hand corner. Then search for Xfinity Support. Please make sure to provide your full name and service address.
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