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Visitor

 • 

2 Messages

Wednesday, July 21st, 2021 12:43 AM

Closed

I want to return flex

The flex is not work properly and I want to return the device. Please let me know the procedure.

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Official Employee

 • 

263 Messages

2 years ago

What seems to be the issue?    We’re you able to activate it? 

Visitor

 • 

2 Messages

2 years ago

The flex power button and volume buttons do not work with my LG monitor that has no remote control function. I can not change the monitor, so please let me know how to return the device.

Official Employee

 • 

263 Messages

2 years ago

https://www.xfinity.com/support/articles/returning-your-equipment

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