U

Visitor

 • 

2 Messages

Wed, Jul 21, 2021 12:43 AM

I want to return flex

The flex is not work properly and I want to return the device. Please let me know the procedure.

Responses

XfinityChad2

Official Employee

 • 

136 Messages

11 d ago

What seems to be the issue?    We’re you able to activate it? 

Visitor

 • 

2 Messages

8 d ago

The flex power button and volume buttons do not work with my LG monitor that has no remote control function. I can not change the monitor, so please let me know how to return the device.

XfinityChad2

Official Employee

 • 

136 Messages

8 d ago

https://www.xfinity.com/support/articles/returning-your-equipment

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