1 Message

Fri, Nov 26, 2021 12:28 PM


I never received my flex box

Never received my flex box

Official Employee


334 Messages

10 m ago

Hello, @user_001b3f. We can help with missing equipment. We'd love to further investigate this issue together. Would you be willing to send us a private message with your full name and address?


To send a "Peer to peer" ("Private") message:

Click "Sign in" if necessary

-Click the "Peer to peer chat" icon

-Click the "New message" (pencil and paper) icon

-Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line

-Type your message in the text area near the bottom of the window

-Press Enter to send it

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