A

Visitor

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1 Message

Friday, October 14th, 2022 4:57 AM

I need help cancelling AMC+

I don't really remember being asked and/or getting a confirmation I was being subscribed, but I ended up watching a show that is now finished and I want to cancel my subscription. There is no such option on Flex nor in the Xfinity Stream app.

Official Employee

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488 Messages

4 months ago

@albertobjr80 Thank you so much for your post for help in removing your AMC+ subscription! A lot of subscriptions can be canceled right from the box. If you check this link here it will show you how the subscription has the option to be managed on your end! https://www.xfinity.com/support/articles/subscribe-unsubscribe-from-isvod

If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
 
To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat.

Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message 

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