New Poster
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1 Message
I got xFi and a Flex box, internet is fine, but flex says error" XRE-10000"
it also says accounts need something, I tried to call several times, but always go the the automate answer machine and couldn't find a human to answer and fix the problem.
Rustyben
Expert
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24.6K Messages
5 years ago
try swapping out the 'flex' set top box. you may have one that looks like it but is loaded with the X1 operating system instead of flex. that code means the X1 companion can not locate an Hub set top box.
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kforson1
New Poster
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1 Message
5 years ago
I swapped it out and got the same message
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XfinityChad2
Official Employee
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263 Messages
5 years ago
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