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Visitor

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2 Messages

Fri, Feb 18, 2022 5:42 PM

Hulu

I have a current Hulu account that is not yet link to Xfinity but I been trying to just get Hulu through Xfinity and for the life of me I can't do it. My internet account says I have a flex as well so I don't understand why I can't get Hulu through Xfinity.

Official Employee

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212 Messages

4分前

Hi @user_40e5b1. Thanks for taking a moment to post on our Xfinity Community Forums. Just for clarity, are you seeing an error message or code pop up when you try to sign in with your Hulu login credentials through the Hulu app on the Xfinity Flex box?

Visitor

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2 Messages

4分前

None of that pops up it doesn't give me an option to switch to go through Xfinity at all though the flex box. I even deleted my current account for Hulu and it was the same so I resubscribe but I don't no how to get it to work.

Official Employee

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212 Messages

Were you trying to have Hulu billed through us or just get the app working through your Flex box?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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