C

Visitor

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2 Messages

Thu, Jun 23, 2022 1:18 AM

Hulu keeps logging me out

This is only happening on my flex, no other devices. Hulu keeps logging me out, its happened 4 times today alone, once while i was watching tv on it

Official Employee

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49 Messages

10日前

Hello @Chrischris70, I appreciate you reaching out to us with your question about the Hulu app logging you out. Have you tried unplugging the power cord for the Flex box, waiting 15 seconds, and then plugging it back in?

Visitor

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2 Messages

@XfinityMikeG​ yes, multiple times.

Official Employee

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230 Messages

I am sorry to hear that it is keep login you out. When you enter your username and password it should give you a stay log in feature. Can you make sure that is checked.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

This happens to us also and is so frustrating.

(edited)

Official Employee

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513 Messages

It looks like we may have offered a possible solution. Were you able to try that and see if it helped? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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