_SJM_'s profile

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3 Messages

Thursday, March 16th, 2023 5:43 PM

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How to see current time when using YouTube TV app

The YouTube TV app on my firestick evice shows the current time on the upper left-hand portion of the Live tab (just under the TV logo). A YouTube video explaining the features of YouTube Tv also states that this is where you should see your current time.

However, when using my Xfinity Flex device, all that is displayed at this location is "ON NOW". Therefore, my question is how can I check the local current time when using my YouTube TV app?

Problem Solver

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393 Messages

1 year ago

@_SJM_ Thank you for contacting us here at the Xfinity Community Forums regarding the Youtube TV app on your Xfinity Flex device. Reviewing the available information on the clock feature of Youtube TV, it appears this was a fairly new feature that started at the end of last year and is still being rolled out to all of Youtube TV's various platforms.

You may contact Youtube TV's support to provide direct feedback on the app, and we can also open a ticket for the app via Xfinity Flex to forward this information as well. The versions of third-party apps on the Xfinity X1 and Flex platforms are provided to us by the companies themselves, so this information would need to be provided to them directly for any changes.

Could you please send our team a direct message with your full name and full address?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon or https://comca.st/3EqVMu7

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

See https://comca.st/3KQF8q9 for an example.



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