U

Visitor

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1 Message

Sat, Mar 5, 2022 6:08 PM

How to cancel 3rd party subscriptions bought through Flex?

I have purchased subscriptions to FoxNation and ESPN+ through the Flex TV box. There seems to be no way to cancel either. I sign in to espn or foxnation on any other device and am asked to subscribe. I'm already subscribed.. the menu option in the flex for managing app subscriptions says I have none. I want both of these canceled asap

Official Employee

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260 Messages

5 m ago

Hello @user_ce2601! I would be happy to assist you with removing the subscriptions on your account if you still need assistance. Can you send us a private message with your full name, name of account holder (if different) and service address? To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!

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